Carter Electrical

Carter Electrical provided a great service. They have been professional from start to finish on all the work they have done. A very reliable company and recommended for all of your electrical work.

Trying to find a reliable company to repair my PV system turned out to be easier than expected. Carter Electrical were local, “Rachel from accounts” was efficient , knowledgeable and handled everything other than the actual repair. This was done by the owner and I now feel confident that I know who to contact should I have a further issue/problem . My units are 14 year old so I probably should expect some further repair required before the FIT come to an end

We have dealt with Carter Electrical for many years from looking after our day to day electrical needs to installing two different sets of solar panels....highly recommended

Great service from Jon and the team. Enquiry answered promptly, quote provided and works carried out with a couple of days. Really helped us out when we needed it. Highly recommend this team of friendly skilled professionals.

I used Carter Electrical for an EICR and the experience was a lesson in predatory billing. I paid £300 for the initial inspection, which identified a 'loose connection' (a C2 fault). I was then given a remedial estimate of £264, justified as a 'worst-case scenario' that included investigating the circuit and replacing parts (an MCB). However, the actual repair took only 20 minutes, required zero parts, and was simply a loose earth wire in a socket—exactly what the first report had already suspected. When I challenged the £264 estimate, they pulled a very cheeky move: They re-issued the invoice for £222, stripping out the mention of 'worst-case' repairs and parts from the description, yet kept the labor charge nearly identical. They essentially admitted the work was a minor, best-case scenario fix but refused to lower the price to reflect a standard 20-minute call-out. As a landlord, I felt I had no choice but to pay just to get the Satisfactory certificate I needed for legal compliance. If you want a firm that bills fairly for the work actually performed—rather than just whatever they can get away with—I would suggest looking elsewhere. Update 07/04/26: Following the owner’s public response above promising a "refund or credit," I reached out to the office as requested. Privately, their tone changed completely. They flatly refused any refund or adjustment, claiming that returning £90 of the £222 bill (for a 20-minute fix) would cause the business a "financial loss." It is clear the public apology was a PR tactic to save face on Google, with no actual intention of resolving the billing discrepancy. I have paid over £520 in total to this company for a 2-hour inspection and a 20-minute repair. Future customers should be aware that the "professional" and "transparent" persona shown here in the comments does not match the private reality. Buyer beware.

I was very happy with everything start to finish! They treated my house like their own and did an amazing job despite it being quite a complex install (you would never know they had even been there!). Great people to work with too so i highly recommend!

Very professional, friendly, and tidy. Carter Electrical installed our solar panels/inverter/hot water diverter and set it up as a smart home. I highly recommend them.